Sales and Customer Service Specialist

3 weeks ago


Santa Monica, California, United States dr LASER Full time
A Thrilling Opportunity as a Frontdesk Sales Associate

Are you ready to embark on an exciting journey with Dr. LASER MedSpa in Los Angeles, California, or New York City? As a Frontdesk Sales Associate, you'll have the chance to deliver exceptional customer experiences, sell packages and treatments, and grow professionally in a dynamic environment.

  • Salary Range: $40,000 - $55,000 per year ($19 - $22 per hour) + commission bonuses

At Dr. LASER, we believe that when you love what you do, the fun naturally follows. Our vibrant team of experts brings unique talents and positive vibes to work every day, creating an environment that combines professionalism with infectious excitement.

About Us

Welcome to the world of Dr. LASER MedSpa, where beauty meets endless possibilities. With multiple locations across Los Angeles, California, and New York City, our MedSpa is a haven for those seeking a place where passion can shine and work feels like play.

Job Responsibilities

  • Meet and greet clients warmly, setting the tone for a positive experience.
  • Manage client appointments efficiently, ensuring smooth operations.
  • Deliver exceptional customer service through effective communication and interpersonal skills.
  • Maintain a clean and organized reception area, ensuring seamless operations.
  • Process client payments accurately and maintain up-to-date records.
  • Collaborate with the MedSpa team to optimize client flow and efficiency.
  • Address client concerns and complaints with empathy and professionalism.
  • Contribute to general administrative tasks such as filing, data entry, and inventory management.
  • Sell packages and treatments to clients, highlighting the benefits and recommending suitable options.

Requirements

  • High school diploma or equivalent; additional education or certification in customer service or healthcare administration is desirable.
  • Relevant experience in a receptionist or customer service role.
  • Excellent interpersonal and communication skills for interacting with diverse clientele.
  • Proficiency in computer skills, including experience with appointment management software.
  • Strong organizational abilities and attention to detail for multitasking and prioritizing workload effectively.
  • Positive attitude and willingness to learn, adapt, and contribute to a collaborative team environment.
  • Professional appearance and demeanor reflecting the values and atmosphere of our MedSpa.

Benefits

  • Competitive salary commensurate with experience.
  • Opportunities for professional growth and development.
  • Employee discounts on MedSpa services and products.
  • Positive and inclusive work environment.


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