Food and Beverage Ambassador
1 week ago
We are seeking a highly skilled Food and Beverage Ambassador to join our team at Pyramid Global Hospitality. As a key member of our staff, you will be responsible for providing exceptional service to our guests and promoting the highest standards of food and beverage excellence.
About YouWe are looking for an individual who is passionate about delivering outstanding customer experiences and has a strong background in food and beverage service. You should be able to work effectively in a fast-paced environment, multitasking with ease and maintaining a high level of professionalism under pressure.
Responsibilities- Take orders from guests using seat numbers and order taking sheets, ensuring accuracy and efficiency.
- Enter orders into POS systems promptly and accurately.
- Familiarize yourself with all menus, including three meal periods, lounge menu, wine and beverage lists.
- Reset dining rooms according to meal periods and table needs, maintaining a clean and welcoming atmosphere.
- Perform food and beverage preparation duties such as preparing condiments, brewing coffee, and restocking workstations.
- Follow proper bookkeeping and cash handling procedures, ensuring accurate records and minimizing errors.
- Ensure all opening, ongoing, and closing side work is complete and signed off by a manager on duty.
- Serve food and beverages to guests, informing them of daily/nightly specials and making recommendations based on their preferences.
- Check guests' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Remove dishes, glasses, silverware, or other items from tables and countertops, taking them to the kitchen for proper sanitation.
- Offer creative selling of products to guests, answering questions and making recommendations on menu items.
- Clean tables and/or counters & seats after guests are finished, maintaining a clean and welcoming atmosphere.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Prior hospitality experience is preferred, with a minimum of one year of high-volume restaurant serving experience.
- At least six months of POS system experience is preferred.
- Adequate wine, beer, and mixed drink knowledge is preferred.
$40,000 - $60,000 per annum, depending on experience and qualifications.
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