Customer Support Specialist
1 week ago
We are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.
Key Responsibilities- Provide timely and effective resolution to customer billing inquiries
- Collaborate with management to escalate complex customer issues
- Establish and maintain positive relationships with customers through empathetic and professional communication
- Work in a fast-paced environment, navigating multiple computer programs and speaking with customers over the phone
- High school diploma or equivalent
- Ability to work a variety of schedules, including nights, weekends, and holidays
- Ability to read, write, speak, and understand English
- 6+ months of customer service experience
- 6+ months of experience working with computers and software applications
- Previous work in cable operations or a telecommunications call center
- Competitive pay, starting at $20 per hour
- Dynamic growth opportunities within the company
- Learning culture with paid training and coaching
- Total rewards package, including comprehensive benefits
-
Customer Support Specialist
3 weeks ago
Schenectady, New York, United States Spectrum Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide timely and...
-
Customer Service Specialist
1 month ago
Schenectady, New York, United States Renewal By Andersen Full timePosition Overview:Renewal by Andersen - Customer Service SpecialistRenewal by Andersen of Eastern NY is seeking enthusiastic Customer Service Specialists to join our team. We are in search of personable, sales-driven, and tech-savvy individuals to deliver exceptional customer support through both incoming and outgoing communications.Key Responsibilities:A...
-
Customer Service Specialist
1 month ago
Schenectady, New York, United States Renewal By Andersen Full timePosition Overview:Renewal by Andersen - Customer Service SpecialistRenewal by Andersen of Eastern NY is seeking enthusiastic Customer Service Specialists to join our team. We are in search of personable, sales-driven, and tech-savvy individuals to deliver exceptional customer service through both incoming and outgoing calls.Key Responsibilities:A Typical Day...
-
Technical Support Specialist
3 weeks ago
Schenectady, New York, United States Genpact Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, troubleshooting complex issues, and ensuring seamless operations.Key ResponsibilitiesConduct remote troubleshooting...
-
Technical Support Specialist
4 weeks ago
Schenectady, New York, United States Genpact Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Genpact. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers and ensuring seamless operations.Key ResponsibilitiesConduct remote troubleshooting and diagnostics to identify...
-
Technical Support Specialist
3 weeks ago
Schenectady, New York, United States Genpact Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Genpact. As a key member of our operations team, you will be responsible for providing exceptional technical support to our customers and ensuring the smooth operation of our network infrastructure.Key ResponsibilitiesConduct remote troubleshooting...
-
Project Support Specialist
4 weeks ago
Schenectady, New York, United States Joulé Full timeProject Support Specialist Job Description **Job Summary** We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at Joulé. As a key member of our project support team, you will play a critical role in ensuring the successful execution of our projects. **Responsibilities** * Create Request For Quote (RFQ) and...
-
Project Support Specialist
4 weeks ago
Schenectady, New York, United States Joulé Full timeProject Support Specialist **Job Summary** We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at Joulé. As a key member of our contract manufacturing team, you will be responsible for creating Request For Quote documents and sending them to potential contract manufacturers to bid on. You will also analyze...
-
Instructional Support Specialist
3 weeks ago
Schenectady, New York, United States Schenectady City School District Full timeJob Title: Instructional Support SpecialistThis is a challenging and rewarding role that requires strong organizational and communication skills. As an Instructional Support Specialist, you will provide critical support to the Office of Teaching and Learning, coordinating projects and activities that enhance teacher access to resources and events.Key...
-
Instructional Support Specialist
2 weeks ago
Schenectady, New York, United States Schenectady City School District Full timeJob Title: Instructional Support SpecialistThis is a challenging and rewarding role that requires strong organizational and communication skills. As an Instructional Support Specialist, you will provide critical support to the Office of Teaching and Learning, coordinating projects and activities between the Business Office, Office of Accountability, and...
-
Project Support Specialist
4 weeks ago
Schenectady, New York, United States On-Board Companies Full timeOn-Board Companies is seeking a skilled Project Support Specialist to join our team. The ideal candidate will have 1-2 years of experience in Supply Chain, Sourcing, Procurement, or Contract Manufacturing. Responsibilities include creating Request For Quote and sending to potential contract manufacturers, analyzing bids, and sending follow-ups on outstanding...
-
Instructional Support Specialist
3 weeks ago
Schenectady, New York, United States Schenectady City School District Full timeJob Title: Instructional Support SpecialistThis is a critical role within the Schenectady City School District, supporting the Office of Teaching and Learning and coordinating duties between various departments. The successful candidate will assist teachers in accessing resources and support offered by the Office of Teaching and Learning, ensuring a seamless...
-
Instructional Support Specialist
4 weeks ago
Schenectady, New York, United States Schenectady City School District Full timeJob Title: Instructional Support SpecialistThis is a critical role within the Schenectady City School District, supporting the Office of Teaching and Learning and coordinating duties between various departments. The successful candidate will assist teachers in accessing resources and events offered by the Office of Teaching and Learning, ensuring a seamless...
-
IT Support Specialist
6 days ago
Schenectady, New York, United States Genpact Full timeJob Title: IT Support Technician LeadWe are seeking a highly skilled and experienced IT Support Technician Lead to join our team at Genpact. As a key member of our IT department, you will be responsible for providing technical support and guidance to our customers and internal stakeholders.Responsibilities:Conduct remote troubleshooting and diagnose...
-
Schenectady, New York, United States IMG Information Management Group, Inc. Full timeJob Opportunity**About the Role**IMG Information Management Group, Inc. is seeking a highly skilled Computer Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for resolving complex technical issues, providing exceptional customer service, and ensuring the smooth operation of our computer networks.Key...
-
Technical Support Specialist
3 weeks ago
Schenectady, New York, United States Genpact Full timeJob Title: Technician Support AnalystWe are seeking a highly skilled and detail-oriented Technician Support Analyst to join our team at Genpact. As a key member of our support team, you will be responsible for providing technical assistance to our customers and ensuring the smooth operation of our systems.Key Responsibilities:Conduct remote troubleshooting...
-
Technical Support Specialist
3 weeks ago
Schenectady, New York, United States Genpact Full timeJob Title: Technician Support AnalystWe are seeking a highly skilled and detail-oriented Technician Support Analyst to join our team at Genpact. As a key member of our support team, you will be responsible for providing technical assistance to our customers and ensuring the smooth operation of our systems.Key Responsibilities:Conduct remote troubleshooting...
-
Customer Service Representative
4 weeks ago
Schenectady, New York, United States Home Depot Full timeJob DescriptionPosition Purpose:As a Customer Service/Sales associate at Home Depot, you will provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You will learn about products using our tools and provide information to customers to sell an entire project.You will be responsible for greeting,...
-
Technical Support Specialist
2 weeks ago
Schenectady, New York, United States Genpact Full timeJob Title: Technician Support AnalystWe are seeking a highly skilled and detail-oriented Technician Support Analyst to join our team at Genpact. As a key member of our support team, you will be responsible for providing technical assistance to our customers and ensuring the smooth operation of our systems.Key Responsibilities:Conduct remote troubleshooting...
-
Technical Support Specialist
4 weeks ago
Schenectady, New York, United States Genpact Full timeJob Title: Technician Support AnalystWe are seeking a highly skilled and detail-oriented Technician Support Analyst to join our team at Genpact. As a key member of our support team, you will be responsible for providing technical assistance to our customers and ensuring the smooth operation of our systems.Key Responsibilities:Conduct remote troubleshooting...