Home Care Liaison

2 days ago


Independence, Ohio, United States Wellbe Senior Medical Full time
Why Join Us?

As a Healthcare Transition Specialist at Wellbe Senior Medical, you will have the opportunity to work with a progressive company that is making a difference each day with every patient. Our collaborative team culture and commitment to patient-centered care make us an ideal place to grow your career.

Key Responsibilities
  • Patient Communication: Engage in telephonic conversations with eligible patients and their families, providing a thorough explanation of the Wellbe program and its comprehensive care model.
  • Admissions Tracking: Communicate with hospital/discharge planners, notify the patient of Wellbe's awareness of their hospitalization, and continuously track admissions.
  • Coordination with APPs and CMDs: Escalate patient concerns, including barriers to discharge or post-discharge needs, to the APP (Advanced Practice Provider) or CMD (Care Management Director).
Requirements

To be successful as a Home Care Liaison, you will need to have:

  • A High school graduate or GED
  • Minimum 3+ years of experience working in case management with discharge planning (Health unit secretary or Health unit coordinator) and/or referral coordinator
  • Managed Care experience preferred


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