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Staff Support and Maintenance Firmware Engineer

2 months ago

Elgin, Texas, United States ARM Full time
Job Overview

Arm is seeking a skilled and experienced Software Team Leader to join our Software Engineering group in Austin. As a member of the System Solutions team, you will have the opportunity to enable the evolution of Computing Infrastructure using Neoverse CSS.

Responsibilities
  • Support and maintain downstream product quality firmware of Arm Neoverse CSS based platform solutions.
  • Provide primary interface to all customers for support and maintenance requirements.
  • Manage defect management, feature back porting, and defect fixing.
  • Work closely with the release team for coordination of downstream release updates for customers post-launch releases.
  • Contribute to the design and development of solutions for Arm Neoverse CPU and System IP based Infrastructure platforms.
  • Provide technical leadership and line management of a distributed support and maintenance team.
Requirements
  • Expert in C programming for embedded systems with excellent debugging skills.
  • Experience in development and maintenance of product quality firmware with good knowledge of bootloaders and device drivers.
  • Good understanding and experience maintaining software compliant with industry specifications such as UEFI and ACPI.
  • Engineering management experience leading a diverse team spread across multiple locations.
  • Familiarity with technologies such as RAS, hypervisors, CXL, power management, and security.
Preferred Skills
  • Experience in providing support and maintenance of production quality firmware in the server segment.
  • Experience in working with open-source community, including understanding of open-source project development cycles and contribution processes.
  • Providing customer support in triaging and resolving reported issues.
  • Familiarity with open-source projects such as Linux Kernel, TF-A, UEFI EDK II, and OpenBMC.