Frontline Customer Service Representative

5 days ago


Cambridge, Ohio, United States Sam's Club Full time

Are you a people person who enjoys working in a fast-paced environment? Do you have a passion for providing exceptional customer service? If so, we want to hear from you We are currently seeking a highly motivated and enthusiastic Frontline Customer Service Representative to join our team at Sam's Club.

About the Role

As a Frontline Customer Service Representative, you will be responsible for providing a positive and memorable shopping experience for our members. This includes greeting them warmly, answering their questions, and resolving any issues they may have. You will also be responsible for processing transactions accurately and efficiently, as well as maintaining a clean and organized work environment.

Key Responsibilities
  1. Greet members warmly and answer their questions in a timely and professional manner.
  2. Process transactions accurately and efficiently using our point-of-sale system.
  3. Maintain a clean and organized work area, including the cash registers, shelves, and floor.
  4. Work effectively as part of a team to achieve sales goals and provide an exceptional shopping experience for our members.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and problem-solving skills.
Salary and Benefits
  • Hourly wage: $16.00 - $23.00 per hour.
  • Benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.


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