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Sales Floor Associate

2 months ago


Edinburgh, Indiana, United States Tapestry Full time
About This Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Coach, a global fashion house and part of the Tapestry portfolio. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of visual merchandising and store standards.

Key Responsibilities
  • Sales and Service: Meet customer needs through solution-oriented and forward-thinking approaches, creating positive impressions with customers by bringing the best self to work through elevated, sophisticated, and appropriate business attire consistent with Coach's guide to style.
  • Workplace and Environment: Create enthusiasm and positivity for a shared vision and mission, fostering an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
  • Operations: Complete daily operational tasks, including maintaining store standards, cash wrap, and visual merchandising, adhering to all retail policies and procedures, and processing shipments as needed.
Requirements
  • Physical: Ability to communicate effectively with customers and team, mobility to maneuver the sales floor and stock room, and ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds.
  • Schedule: Ability to work a flexible schedule to meet the needs of the business during peak periods.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others, faces up to people problems quickly and directly, and is not afraid to take negative action when necessary.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information, and uses it for improvements in products and services.
  • Dealing with Ambiguity: Can effectively cope with change, shift gears comfortably, and decide and act without having the total picture.
  • Drive for Results: Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, and is bottom-line oriented.
  • Interpersonal Savvy: Relates well to all kinds of people, builds appropriate rapport, and uses diplomacy and tact.
  • Learning on the Fly: Learns quickly when facing new problems, is a relentless and versatile learner, and open to change.
About Tapestry

Tapestry is a global house of brands committed to stretching what's possible. We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.