Front Desk Operations Supervisor

6 days ago


Park City, Utah, United States Vail Resorts Full time
Transform Your Career in the Hospitality Industry

Vail Resorts is seeking an experienced professional to fill the role of Front Desk Operations Supervisor. As a key member of our team, you will be responsible for managing all operational activities of the hotel's front office, including front desk, PBX, bell, valet, concierge, ski valet, and shuttle services. The successful candidate will prioritize thorough onboarding and training of each employee, ensuring seamless day-to-day operations. Additionally, they will support the front office team by learning each role and having the ability to step into positions as needed.

Requirements:
  • 3+ years of guest or front office management or supervisory experience at a property of similar size and quality.
  • Valid US Driver's License with an acceptable driving record.
  • Intermediate to advanced Microsoft office skills.
A high level of customer service skills and ability to communicate effectively with guests, homeowners, and colleagues are essential for this role. We offer competitive compensation and benefits packages to attract the best talent.

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