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Operations Manager
2 months ago
As a key member of the ID Logistics US team, the General Manager will be responsible for overseeing all aspects of our supply chain operations. This includes managing performance, safety, budget, customer relations, and associate development.
Key Responsibilities- Operations Management
- Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
- Evaluate overall operations and set short and long-term goals aligned with organizational objectives.
- Compliance and Safety
- Oversee warehousing, distribution, packaging, and transportation to ensure compliance with company, customer, and regulatory requirements.
- Manage safety programs ensuring associate, equipment, and property safety.
- Continuous Improvement
- Focus on continuous improvement to enhance value, service, effectiveness, and profitability.
- Collect and analyze performance measurements, recommending efficiency improvements.
- Leadership and Communication
- Direct budget and P&L for operations.
- Develop staffing plans to optimize labor costs, overtime, and retention.
- Maximize quality and productivity by setting job standards, evaluating performance, and providing training as needed.
- Build strong customer relationships.
- Prepare and submit weekly and monthly reports.
- Bachelor's degree in Supply Chain/Logistics or business-related field preferred; 10+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment; or equivalent combination of experience and education.
- Strong demonstrated management of P&L.
- Critical thinking, problem solving and reasoning skills.
- Ability to work effectively with diverse personalities and communication styles.
- Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
- Strong presentation, writing and speaking proficiency.
- Strong organizational skills.
- Experience applying Lean, Six Sigma, or Kaizen principles preferred.
- Experience with ADP platforms, including E-Time, Enterprise, ADPRM helpful.
- Ability to work a flexible schedule to meet the operation's needs.
- May require experience managing multiple buildings.