Customer Service Sales Associate
4 days ago
The Sheet Society is seeking a highly skilled and motivated Customer Service Sales Associate to join our team. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.
About the Role:
- We are looking for an individual who is passionate about delivering outstanding customer service and has a strong background in sales and customer relations.
- You will be responsible for providing assistance with bill payments, propane orders, and service issues over the phone and in person.
- Your excellent communication skills and ability to multitask will enable you to effectively handle multiple customer inquiries simultaneously.
- Additionally, you will be responsible for maintaining a clean and organized workspace, including the showroom, bathroom, and storage areas.
- As part of our dynamic team, you will have opportunities to develop your skills and knowledge through training and professional development programs.
Qualifications:
- Education: High school diploma or equivalent required; advanced education preferred.
- Sales and Customer Service Experience: 6-12 months of experience in sales and customer service roles.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.
- Technical Skills: Proficiency in using computer software applications, including CRM systems, Microsoft Office, and Google Suite.
- Physical Abilities: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
Benefits:
- Competitive Salary: A competitive salary that reflects your skills and experience.
- Bonuses and Incentives: Opportunities for bonuses and incentives based on performance.
- Health Insurance: Comprehensive health insurance coverage for you and your family.
- Dental Insurance: Dental insurance coverage for you and your family.
- Vision Insurance: Vision insurance coverage for you and your family.
- Paid Time Off: Paid vacation time and holidays.
Work Setting:
- This is a full-time position, working Monday to Friday, with some flexibility to work from other showrooms as needed.
- You will be required to travel between showrooms and may be required to work occasional evenings and weekends.
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