Retail Sales Associate

2 months ago


Brockton, Massachusetts, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Store Associate to join our team. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a high level of product knowledge, including features, benefits, and technical specifications.
  • Store Maintenance: Maintain a clean and organized store environment, including visual merchandising and inventory management.
  • Team Collaboration: Work collaboratively with store staff to achieve sales goals, promote products, and provide exceptional customer service.
  • Inventory Management: Assist with inventory management, including receiving, stocking, and processing returns.
  • Sales Performance: Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
Requirements
  • Customer Service Experience: 1 year minimum of customer-facing experience in a retail environment.
  • Product Knowledge: Familiarity with active lifestyle products, including yoga, cycling, and running.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
  • Adaptability: Flexibility to work a variety of shifts, including evenings, weekends, and national holidays.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to employee discounts, paid time off, and opportunities for professional development.
  • Team Environment: Collaborative and supportive team environment, with a focus on customer satisfaction and sales performance.
About Fabletics

Fabletics is a leading online fashion brand, offering high-quality, affordable activewear to customers worldwide. We are committed to providing exceptional customer service, while promoting a positive and inclusive work environment.



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