Tax Service Representative

3 weeks ago


Justin, Texas, United States H&R Block Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and ensuring a positive experience for all who visit our office.

Key Responsibilities
  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service, both in-person and virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational and time-management skills
  • Proficiency in Microsoft Office and ability to learn new software quickly
What We Offer

As a Receptionist at H&R Block, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer a competitive salary range of $9-$12 per hour, depending on experience.



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