Pharmacy Support Specialist

4 days ago


Tampa, Florida, United States AnazaoHealth Full time

We are seeking a highly-motivated Registered Pharmacy Technician to join our professional Customer Service team in Tampa. Must be a Registered Pharmacy Technician in the State of Florida.

Job Overview

This is a full-time position responsible for answering telephones and entering customer record information into computer by performing the following duties.

  • Talks with customers by phone and receives orders for prescriptions or responds to customer questions and/or requests for information including billing, order status, delivery status, etc.
  • Answers telephone and directs calls to pharmacists and/or other pharmacy personnel, or takes necessary messages
  • Provides product information, product literature, and customer ordering status to support field sales personnel
  • Receives prescriptions from pharmacist for processing by entering into pharmacy computer system
  • Prepares correct paperwork for pharmacy to fill medications
  • Solicits sale of new or additional services by calling patients for their monthly refills
  • Receives and processes prescriptions via fax, mail, and online ordering systems
  • Verifies and/or updates accuracy of patient information; i.e. address, allergies, etc.
  • Ensures security of Protected Health Information as per HIPAA requirements.
  • Enters new prescription orders into the computer system and processes form of payment: check or credit card; when appropriate
  • Communicates form of shipment of orders
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
  • Follows reconciliation and reporting procedures for reporting to local, state, and federal governing authorities as required by law
  • May serve as a role model for the purposes of training new personnel
  • Maintains a clean, orderly work environment

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.

Company Overview

AnazaoHealth is a specialty compounding pharmacy focusing on Wellness, Pain Management and Nuclear Medicine. Founded in 1997, we have been focusing on leading the future of compounding. Patient safety and quality is and has always been our primary concern.

We have a 30,000-square-foot 503B FDA-Registered Outsourcing Facility in Las Vegas and a 46,000-square-foot traditional 503A compounding pharmacy in Tampa.

AnazaoHealth compounds preparations for Age Management, Weight Management, IV Therapy, Sexual Health, Vitamin Injections, Hormone Replacement, Hair Care Solutions, Aesthetics and more.



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