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Senior Operations Engineer

2 months ago

Hamtramck, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and experienced Senior Operations Engineer to join our team at Henry Ford Health System. As a key member of our Transformation Consulting team, you will play a critical role in driving process improvement initiatives across the organization.

Key Responsibilities
  • Scoping Problems:
    • Develop project scope documents and plans, including resource allocation and timelines.
    • Identify core processes for end-to-end focus and apply the HFHS Model for Improvement.
    • Clearly articulate value propositions and business cases to senior stakeholders.
  • Solving Problems:
    • Lead improvement initiatives using Lean, Six Sigma, and other problem-solving methods.
    • Employ a combination of problem-solving approaches, frameworks, and methodologies to target problems.
  • Getting Results:
    • Lead multiple complex projects and programs through their entire life cycle.
    • Manage customer expectations and socialize ideas to gain buy-in.
    • Drive implementation of critical business metrics and ongoing end-to-end process reviews.
  • Communicating for Impact:
    • Proven storyteller with the ability to tailor communication and presentation to appropriate audiences.
    • Effective in multi-mode communications that are timely, accurate, and culturally sensitive.
  • Building Talent:
    • Actively seek opportunities for self-improvement through self-awareness and feedback.
    • Develop skills that help provide assistance and serve as a resource to departments and business units.
  • Growing Relationships:
    • Develop stakeholder maps for multiple complex projects and identify decision makers, influencers, and participants.
    • Establish trusted partnerships through credibility, reliability, connection, and presence.
Requirements
  • Bachelor's degree in industrial or related engineering, nursing, business administration, or a related field.
  • Minimum of four years of experience in process improvement, project management, or a related field.
  • Ability to manage simultaneous assignments with potentially conflicting priorities and deadlines.
  • Ability to be flexible and adaptable while still meeting goals and due dates.