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Sales Associate

2 months ago

Mebane, North Carolina, United States Tapestry Full time
Job Title: Sales Support Associate

We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Tapestry, Inc. As a Sales Support Associate, you will play a critical role in delivering exceptional customer service and supporting the sales floor team to drive sales and achieve business objectives.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Support the sales floor team in maintaining a well-organized and visually appealing store environment
  • Process sales transactions accurately and efficiently, maintaining a high level of cash handling and POS skills
  • Assist with receiving and processing shipments, including verifying inventory and notifying management of any discrepancies
  • Participate in visual merchandising and stockroom organization to ensure a seamless shopping experience
  • Develop and maintain a strong knowledge of products, including features, benefits, and pricing
  • Collaborate with the sales team to drive sales and achieve business objectives
Requirements:
  • 1-3 years of previous retail experience, preferably in a luxury retail service environment
  • High school diploma or equivalent; college degree preferred
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A discount on Coach products

Tapestry, Inc. is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.