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Field Service Technician
2 months ago
Position Overview:
We are seeking a dedicated IT Field Service Technician to join our team. This role is essential for providing high-quality technical support and services in the field.
Company Overview:
Join a reputable organization known for its stability and low turnover rate. We value our employees and foster a supportive work environment.
Job Responsibilities:
- Install, troubleshoot, and maintain hardware and software systems, including security and low-voltage technologies.
- Conduct repairs on physical security systems at client locations, ensuring efficient restoration of services.
- Perform routine maintenance as stipulated in service agreements.
- Utilize remote troubleshooting tools to diagnose issues effectively.
- Work autonomously to investigate and resolve equipment-related challenges.
- Engage in special projects and additional tasks as assigned.
- Provide assistance with various technical support inquiries as necessary.
Qualifications:
- Strong background in low voltage systems, including relays and electronic security installations.
- Proficient in networking and information technology.
- Excellent interpersonal skills, with a focus on customer relations.
- Ability to work independently and collaboratively within a team.
- Solid organizational and time management capabilities.
We are looking for a proactive individual who is eager to contribute to our team's success and deliver exceptional service to our clients.