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Insurance Claims Coordinator
2 months ago
Libra Solutions is looking for a Claims Specialist to enhance our dynamic Operations division. The ideal candidate will possess a strong drive to provide outstanding customer support to various stakeholders within the healthcare and legal sectors. This role serves as the main communication link with our clients, ensuring they are informed about their ongoing cases and addressing any inquiries they may have.
Key Responsibilities:
- Handle a high volume of incoming calls from insurance providers, legal representatives, clients, and medical practitioners on a daily basis.
- Monitor case statuses to obtain updates on pending litigation and medical treatments.
- Compose communications to defense insurance companies and legal representatives, including demand letters, emails, and faxes.
- Ensure customer satisfaction through prompt and precise communication.
- Build and maintain relationships with attorneys, law firms, insurance companies, and healthcare providers.
Qualifications:
- High School diploma or GED is required.
- Experience as a claims adjuster or personal injury case manager is preferred.
- Background in a high-volume call center environment is advantageous.
- Familiarity with personal injury, medical billing, or claims processes is a plus.
- Self-driven with a commitment to fostering strong relationships and achieving goals.
- Ability to multitask effectively while managing phone calls and computer tasks.
- Adaptability to changes and ease in transitioning between various tasks.
- Capability to work efficiently and accurately under tight deadlines.
- Excellent verbal and written communication skills for interaction with insurance companies, attorneys, and medical providers.
- Basic computer skills and proficiency in Outlook are necessary.
Benefits:
Libra Solutions offers competitive pay and a comprehensive benefits package, including medical, dental, vision, and life insurance, along with paid time off.
About Libra Solutions:
When challenges arise, we simplify the process. Libra Solutions alleviates the complexities of legal procedures for plaintiffs, heirs, and the professionals who assist them. By merging technological advancements with financial capabilities, we streamline cumbersome workflows and eliminate financial obstacles for our clients. Our companies are recognized leaders in their respective fields.
- MoveDocs provides a technology-driven service designed as a comprehensive solution for personal injury law firms and healthcare providers, focusing on helping uninsured and under-insured patients access necessary healthcare.
- Oasis Financial is a leading national brand in consumer legal funding, assisting plaintiffs in managing essential living expenses while awaiting legal settlements.
- Probate Advance stands as the top provider of inheritance funding, offering heirs the financial support they need during the lengthy inheritance process.
As part of Libra Solutions, we maintain relationships with over 40,000 attorneys and 7,000 healthcare providers nationwide, providing us with a robust platform to serve our clients effectively. Our combined expertise, relationships, technology, and funding capabilities position us as the premier leaders in the medical lien, medical legal, pre-settlement funding, and inheritance sectors.
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