Laboratory Receptionist
2 weeks ago
We are seeking a highly organized and detail-oriented Laboratory Receptionist to provide exceptional customer service to our patients in the Laboratory department. As a key member of our team, you will be responsible for managing front desk operations, handling phone calls, and ensuring a smooth patient experience.
Key Responsibilities- Provide excellent customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
- Manage front desk operations, including scheduling appointments, handling patient registration, and maintaining accurate records.
- Answer phone calls, respond to emails, and communicate with patients and staff in a clear and concise manner.
- Process patient payments, handle billing inquiries, and resolve any issues related to patient accounts.
- Collaborate with the Laboratory team to ensure seamless communication and efficient workflow.
- High school diploma or equivalent required.
- 1-2 years of experience in a medical office or laboratory setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in Microsoft Office.
- A competitive hourly rate of $17+.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- A dynamic and supportive work environment with opportunities for growth and development.
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Receptionist - Laboratory
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