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Heavy Equipment Rental Coordinator

2 months ago

Woburn, Massachusetts, United States C.N. Wood Co., Inc. Full time
Job Description

C.N. Wood Co., Inc. is seeking a skilled Heavy Equipment Rental Coordinator to join our team.

Key Responsibilities:
  • Rental Order Management: Implement efficient processes for rental order generation, fulfillment, and return to achieve company goals.
  • Equipment Maintenance: Coordinate repair and maintenance needs to ensure maximum equipment availability.
  • Customer Service: Accommodate phone and walk-in customers to generate rental orders in a cooperative, supportive, and courteous manner.
  • Rental Contract Management: Manage rental contract generation, fulfillment, and return within company compliance, insurance, and credit guidelines.
  • Inventory Management: Ensure accurate inventory records and review assigned branch demand to provide recommendations for equipment needs and identify surplus equipment.
  • Logistics Coordination: Coordinate trucking arrangements to and from customers as well as between C.N. Wood store locations.
Organizational Responsibilities:
  • Team Collaboration: Cooperate with employees of other departments and branches.
  • Accountability: Be accountable to the Equipment Manager for proper interpretation and fulfillment of responsibilities.
  • Support to Sales Team: Provide exceptional support to the sales team.
Qualifications and Experience:
  • Education: High school diploma or general education degree (GED) required, some college or technical training preferred.
  • Knowledge and Experience: Knowledge or background in heavy hauling, load planning, or other transportation-related topics (3 years preferred).
  • Customer Service: Customer service background.
  • Communication Skills: Excellent verbal, written, analytical, and interpersonal skills.
  • Organizational Skills: Strong organization skills with the ability to prioritize workload to meet deadlines.
Additional Information:

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

C.N. Wood Co., Inc. is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women.