Healthcare Referral Liaison

1 week ago


Kalamazoo, Michigan, United States Medix Full time

**Job Overview:**

Medix is seeking a highly skilled Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in coordinating all aspects of the referral process, ensuring seamless communication between patients, physicians, specialty offices, primary care offices, and insurance companies.

**Key Responsibilities:**

  • Coordinate and schedule referral activity, ensuring timely and accurate processing.
  • Obtain accurate billing and demographic information, maintaining the highest level of confidentiality.
  • Develop and maintain effective working relationships with office staff and employees in a team environment.
  • Utilize excellent communication and interpersonal skills to provide exceptional customer service.
  • Manage multiple accounts and prioritize tasks efficiently, ensuring timely completion of tasks.

**Requirements:**

  • 1-2 years of experience in insurance verification and authorizations.
  • High school diploma or general education degree (GED) and relevant experience or training.
  • Knowledge of medical terminology, CPT, and ICD-9 coding.
  • Excellent computer skills and ability to learn new software.
  • Ability to maintain a high level of productivity and accuracy in a fast-paced environment.


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