Museum Ambassador

This is an exciting opportunity to join the team at Wake Forest University as a Visitor Services Associate. The estimated salary for this position is $45,000 per year.

We are a dynamic and inclusive community dedicated to promoting excellence in education, research, and service. Our mission is to foster a culture of respect, empathy, and understanding among students, faculty, and staff.

This part-time position involves serving as the primary point of contact for visitors to the Wake Forest Historical Museum. You will be responsible for providing exceptional customer service, facilitating tours, and supporting museum events.

Main Responsibilities:

1. Deliver outstanding customer service to visitors from diverse backgrounds and age groups
2. Develop and maintain knowledge of the museum's collections and exhibits
3. Assist with educational programs, events, and exhibitions
4. Ensure the smooth operation of the museum, including opening and closing procedures
5. Collaborate with museum staff to achieve shared goals and objectives

Requirements:

• High School Diploma or equivalent required
• Proven ability to communicate effectively with people of all ages and backgrounds
• Excellent problem-solving and critical thinking skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Familiarity with basic computer software and hardware
• Flexibility to work varied shifts, including evenings and weekends