Retail Support Specialist

4 days ago


Howard Beach, New York, United States The UPS Store Howard Beach # Full time
About the Role: We are seeking a dedicated and detail-oriented individual to join our team as a Retail Support Specialist at The UPS Store Howard Beach #6495. As a key member of our team, you will play a vital role in ensuring seamless customer experiences and efficient store operations.

Responsibilities include greeting customers and assisting them with their shipping and printing needs, operating various office equipment to process orders accurately and efficiently, packaging and labeling items for shipping and maintaining proper inventory of shipping supplies, accepting payments and providing accurate change to customers, and maintaining a clean and organized store environment. Additionally, you will perform administrative tasks such as answering phone calls, filing, and completing paperwork, adhere to all company policies and procedures, and continuously seek to improve processes and procedures to enhance overall store efficiency.

In this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and operations, while working in a dynamic and supportive team environment.

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