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Director of Environmental Services Operations

2 months ago

Montgomery, Alabama, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and experienced Director of Environmental Services Operations to join our team at Compass Group, North America. As a key member of our operations team, you will be responsible for advising and leading all aspects of the operational needs of the Housekeeping Department.

Key Responsibilities:
  • Oversee the financial data and statistics of the department, ensuring accurate and timely reporting.
  • Monitor unit expenditures and develop and recommend department operating budgets to ensure efficient use of resources.
  • Coordinate housekeeping activities with other departments to ensure seamless operations.
  • Act as a liaison between administration and hospital departments, fostering strong relationships and effective communication.
  • Plan, prioritize, direct, coordinate, and supervise functions and activities of the department, ensuring high-quality service delivery.
  • Establish work standards and workflow, ensuring efficient and effective operations.
  • Develop and implement policies and procedures for departmental operations, ensuring compliance with regulatory agencies.
  • Proactively achieve facility goals and objectives, demonstrating quality leadership in meeting performance plans.
  • Read, develop, and coordinate Total Quality Management processes, ensuring continuous improvement.
  • Develop and maintain job descriptions for department staff, ensuring clear expectations and roles.
  • Encourage staff to participate in education programs, promoting professional growth and development.
Preferred Qualifications:
  • Four-year college degree and equal related experience required.
  • Three years of housekeeping management experience at a healthcare account required.
  • Ability to analyze and interpret financial and other data, demonstrating strong business acumen.
  • Excellent social skills, with high customer service and quality demeanor.
  • Ability to work under pressure of tight deadlines, with excellent stress leadership skills.
  • Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.