Business Intelligence Analyst
4 days ago
We are looking for a talented Senior Data Analyst to join our team at Apex Systems in Charlotte, NC. As a key member of our Customer Experience team, you will play a critical role in analyzing complex data sets to drive business decisions and positively impact the customer experience.
**Estimated Salary:** $90,000 per year (based on location and experience)
About the Role:
This role involves 50% data analysis, 30% requirements elicitation and documentation, and 20% work in Excel, PowerPoint, and data visualization. The ideal candidate will have 3-5+ years of Data Analysis experience and strong SQL skills.
Responsibilities:
- Analyze complex data sets to identify trends and insights
- Develop and maintain databases and data visualizations
- Work closely with stakeholders to design solutions that directly solve customer service issues
Required Skills:
- Excel, PowerPoint, MicroStrategy, and Tableau
- SQL and database management
Benefits:
We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
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