Tile and Stone Support Specialist

3 weeks ago


Fayetteville, Arkansas, United States Dal-Tile Full time

Dal-Tile, a leading manufacturer of tile and natural stone, is seeking a Tile and Stone Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer support and ensuring seamless sales transactions.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth and development. Our team is committed to promoting from within and fostering a culture of collaboration and innovation.

Responsibilities:

  • Provide customer support via phone, email, and chat.
  • Process sales orders and resolve customer issues in a timely manner.
  • Key in orders, process faxes, and prepare reports.
  • Collaborate with internal teams to address customer concerns and resolve order issues.

Requirements:

  • A High School Diploma or GED equivalency is required.
  • 2 or more years of call center or customer service experience.
  • Familiarity with sales order processing software is a plus.

As a Tile and Stone Support Specialist, you will have the opportunity to work with a dynamic team and make a meaningful impact on our customers' experiences. If you're looking for a challenging and rewarding role, we encourage you to apply.



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