Agency Support Professional
1 week ago
We are seeking a highly skilled and motivated Commercial Agency Support Representative to join our team in Fredericksburg, VA.
About the Role:
This is an excellent opportunity for individuals who enjoy solving problems and helping others. As a Commercial Agency Support Representative, you will be responsible for providing top-notch support to insurance agents and their customers across the country.
You will be the primary point of contact for agents and customers, answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.
Your Key Responsibilities:
- Provide exceptional customer service and support to insurance agents and their customers
- Answer coverage and underwriting questions and provide accurate information
- Support policy changes and ensure seamless transitions
- Troubleshoot applications and escalate issues as needed
- Work collaboratively with internal teams to resolve complex issues
What We Offer:
As a Commercial Agency Support Representative, you will enjoy a competitive salary of $52,000 annually, plus benefits and opportunities for growth and development.
Qualifications & Skills:
- Minimum 2 years of customer service or administrative support experience required
- PREFERRED EXPERIENCE WORKING IN AN INSURANCE AGENCY OR AS A TRUCKING INSURANCE AGENT
- P&C license preferred
- Ability to effectively communicate verbally and in writing
- Ability to troubleshoot applications and escalate as needed
- Ability to work comfortably in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
Benefits:
We offer a comprehensive benefits package, including:
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
About Us:
At Government Employees Insurance Company (GEICO), we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all associates and job applicants.
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