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Baking Specialist

2 months ago

San Juan Capistrano, California, United States Acme Ventures LLC Full time
Position Overview

About Us:

Acme Ventures LLC is a prominent player in the hospitality sector, renowned for our diverse portfolio of exceptional dining experiences and boutique accommodations.

Core Mission & Values:

At Acme Ventures, our mission is straightforward - we are committed to providing our employees with a workplace that exemplifies quality and innovation. Our guiding principles - Commitment to Quality, Foster Creativity, Uphold Integrity, and Nurture Community - are the bedrock of our achievements.

KEY RESPONSIBILITIES

  • Craft and bake an assortment of pastries, confections, and breads in accordance with established recipes and quality standards.
  • Artfully decorate and present baked goods to ensure they are visually appealing and enticing.
  • Manage inventory of pastry ingredients to guarantee sufficient supplies for daily operations.
  • Collaborate with the Lead Pastry Chef and culinary team to refine and innovate recipes.
  • Maintain a clean and organized workspace, adhering to food safety and hygiene regulations.
  • Implement portion control and presentation standards to ensure consistency in taste and appearance.
  • Contribute to the development of new pastry offerings and seasonal specialties.
  • Stay updated on the latest trends and techniques in pastry creation.
  • Assist in mentoring and supervising junior pastry team members as needed.
  • Adhere to all company policies and procedures to foster a safe and efficient work environment.

QUALIFICATIONS

  • Previous experience as a Pastry Specialist or in a comparable culinary role.
  • Strong grasp of pastry techniques, including baking, decorating, and presentation.
  • Skilled in preparing a variety of pastries, desserts, and breads.
  • Creativity and keen attention to detail in crafting visually stunning and delectable pastries.
  • Able to thrive in a high-energy environment and manage multiple tasks effectively.
  • Excellent organizational and time management skills.
  • Knowledge of food safety and sanitation practices.
  • Strong interpersonal and teamwork abilities.
  • Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays.
  • A culinary degree or relevant certification is advantageous but not essential.

Job Classification:

Non-Exempt

Important Note:

This job description outlines the primary responsibilities associated with this role. Additional tasks may be assigned based on business needs or service objectives, and training will be provided for any new responsibilities.

ALL EMPLOYEES

ENGAGE WITH EVERYONE

  • Greet and make eye contact with all individuals you encounter.
  • Utilize names of guests or team members whenever possible.

REPRESENT THE COMPANY

  • Promote the services and offerings of the company as a priority.
  • Assist in attracting new patrons and retaining existing clientele.
  • Possess a thorough understanding of company details and provide accurate information.
  • Express appreciation for patronage and encourage return visits.

ENSURE GUEST SATISFACTION

  • Listen carefully and respond thoughtfully to inquiries until resolution is achieved.
  • Accompany guests or team members when providing directions.
  • Seek assistance if unable to fulfill a request rather than outright refusal.

PROMOTE SAFETY AND SECURITY

  • Maintain confidentiality regarding guest information.
  • Be knowledgeable about emergency protocols within the establishment.
  • Take precautions to protect company property from damage.
  • Report any unsafe conditions immediately.

COMMIT TO CONTINUOUS IMPROVEMENT

  • Master the basics and strive for excellence in your work.
  • Identify opportunities for increased efficiency and share insights.
  • Provide constructive feedback along with suggestions for improvement.
  • Remain open to new methods and approaches in your tasks.

PROJECT A PROFESSIONAL IMAGE

  • Consistently adhere to company appearance standards.
  • Wear identification badges as required.
  • Maintain a tidy and professional workspace.
  • Avoid discussing internal matters in the presence of guests.

TAKE PRIDE IN ACME VENTURES

  • Promptly address any litter or disarray.
  • Respect tools, equipment, and facilities in your care.
  • Speak positively about the company and colleagues.

FOSTER TEAMWORK

  • Offer assistance proactively and seek help when needed.

RESPOND PROMPTLY

  • Take initiative to overcome challenges without making excuses.
  • Ensure tasks are completed efficiently with appropriate follow-up.

ENJOY YOUR WORK

  • Maintain a positive attitude; your enjoyment reflects on those around you.

GUEST SERVICE STANDARDS

Consistently apply the Guest Service Standards for both internal and external guests.

  • Smile
  • Greet
  • Respond
  • Resolve
  • Express gratitude and invite return visits

Systems Knowledge:

Familiarity with various software systems is required.

The company reserves the right to modify job duties as necessary. Acceptance of this position confirms your ability to fulfill these responsibilities.

Physical Requirements:

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - Occasional

Kneeling - Frequent

Bending - Occasional

Reaching above Shoulder - Constant

Lifting:

10 lbs. - Constant

Other weights as necessary - Frequent

Carrying:

10 lbs. - Constant

Other weights as necessary - Frequent

Environmental Factors:

Working Inside YES

Working Outside YES

Working closely with others YES

Excessive cold/heat YES

Working with chemicals YES