Cake Connoisseur

1 month ago


Savannah, Georgia, United States Nothing Bundt Cakes - Savannah Full time
Job Overview

At Nothing Bundt Cakes - Savannah, we're seeking a talented Guest Service Representative to join our team. As a Joy Creator, you'll play a vital role in ensuring our guests have an exceptional experience. Your primary responsibility will be to provide top-notch customer service, ensuring every guest leaves with a smile on their face and a cake in their hands.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Assist guests in selecting the perfect cake for their celebrations, offering recommendations and ensuring their orders are accurate and complete.
  • Work collaboratively with the bakery team to ensure seamless execution of guest orders, maintaining a clean and organized workspace.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date on company policies and procedures.
What We Offer
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • A competitive compensation package, including employee discounts and opportunities for advancement.
  • A comprehensive training program, designed to help you grow and develop in your role.
  • A chance to make a real difference in the lives of our guests, creating lasting memories and experiences.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A passion for delivering exceptional customer service, with a focus on creating a positive and memorable experience.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills, with the ability to accurately handle cash and operate a point-of-sale system.