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Merchandise Associate

1 month ago

Knoxville, Tennessee, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our TJ Maxx team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service, engaging with customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed, maintaining all organizational, cleanliness, and recovery standards
Requirements
  • Excellent customer service skills, with a focus on delivering a highly satisfied customer experience
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills, with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
Benefits

We offer a competitive starting pay range of $12.00 to $12.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.

At TJ Maxx, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.