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Director of Food and Beverage Operations
2 months ago
We are seeking a highly skilled and experienced Director of Food and Beverage Operations to join our team at Great Wolf Lodge. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our food and beverage department, ensuring exceptional guest satisfaction and driving business growth.
Key Responsibilities- Operations Management: Oversee the daily functions of the food and beverage department, including planning, budgeting, and controlling costs.
- Team Leadership: Lead and develop a high-performing team of food and beverage professionals, providing coaching, training, and feedback to ensure excellent service delivery.
- Guest Satisfaction: Ensure that all guests receive exceptional service and have a memorable dining experience, meeting or exceeding our high standards for quality, cleanliness, and hospitality.
- Business Development: Collaborate with our leadership team to develop and implement strategies to drive business growth, increase revenue, and improve profitability.
- Compliance and Safety: Ensure that all food and beverage operations comply with local health and safety regulations, and maintain a safe and healthy work environment for our team members.
- Education: Bachelor's degree in Hospitality, Business, or related field.
- Experience: Minimum 2-3 years of management experience in food and beverage, with a proven track record of success in leading high-performing teams and driving business growth.
- Skills: Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team. Strong analytical and problem-solving skills, with the ability to drive business growth and improve profitability.
- Certifications: Manager-level certification from nationally accredited food safety training program, and manager-level certification from nationally accredited alcohol awareness and safety training program.
