Host
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Host(ess) to join our team at Big Horn Corporation. As a Host(ess), you will be responsible for providing exceptional customer service, managing dining volume, and ensuring a seamless dining experience for our members.
Key Responsibilities:
- Provide a warm and welcoming atmosphere for members and guests
- Manage dining volume and business flow to ensure a smooth and efficient service
- Communicate effectively with team members and management to ensure seamless service
- Assist with answering phones and taking reservations
- Check Open Table for reservations and reservation notes
- Assign tables and sections to ensure efficient service
- Communicate floor plan and special settings to bussers and servers
- Ensure menus are correct and ready for service
- Stock all required items for service
- Ensure correct music, TV channels, and lighting
- Cross-check floor, tables, and chairs
- Assist with final setup details
- Log and seat parties in OpenTable, including visit notes
- Finish all reservations in OpenTable at the end of the shift
- Review next shift reservations and communicate any special setup
- Post notes for the following shift if necessary
Requirements:
- Minimum six months related experience and/or training
- Ability to communicate effectively with team members
- Ability to utilize OpenTable and other platforms
- Physical demands include frequently standing, walking, tasting, smelling, talking, listening, using hands, and reaching with hands and arms
Working Conditions:
- Occasionally works in wet or humid conditions, near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals, and in extreme heat or cold
- Noise level is moderate
Special Notes:
- Big Horn Corporation is a drug and alcohol-free workplace
- Cellphones may not be used in certain work areas or specific periods, and you may be required to store your phone if necessary
Certificates/Licenses:
- Food Safety and Applicable Sanitation Training
- RBS or equivalent Alcohol Awareness Training
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