Food Server Position

6 hours ago


Las Vegas, Nevada, United States Havana 1957 Flamingo Full time

Job Title: Food Server

Job Type: Full-Time/Part-Time

About Havana 1957 Flamingo:

Havana 1957 Flamingo is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service.

Position Overview:

Havana 1957 Flamingo is seeking enthusiastic and customer-focused individuals to join our team as Food Servers. The Food Server is a pivotal role responsible for ensuring a positive dining experience for our guests by providing exceptional service, taking orders, and delivering food in a timely and efficient manner. If you have a passion for hospitality and a desire to exceed customer expectations, we encourage you to apply.

Key Responsibilities:

  1. Guest Interaction: Greet guests warmly, provide menus, and assist in answering questions about the menu and specials. Offer recommendations and take accurate food and beverage orders.
  2. Order Accuracy: Input food and drink orders into the POS system with precision, ensuring modifications and dietary requests are accurately communicated to the kitchen staff.
  3. Service Excellence: Serve food and beverages promptly, checking for order accuracy before delivering to guests. Anticipate and fulfill guest needs throughout their dining experience.
  4. Table Maintenance: Clear tables efficiently, removing used dishes, glassware, and utensils. Reset tables promptly to provide a clean and welcoming atmosphere for the next guests.
  5. Up-Selling: Encourage guests to explore menu options, including appetizers, desserts, and specialty drinks, to enhance their dining experience and increase revenue.
  6. Payment Processing: Present bills to guests, process payments accurately, and provide change or receipts as needed. Thank guests for their patronage and invite them to return.
  7. Cleanliness: Maintain a clean and organized workstation, including side stations and service areas. Assist in maintaining overall restaurant cleanliness.
  8. Teamwork: Collaborate with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive dining experience. Assist colleagues during peak times as necessary.

Qualifications:

  • Previous experience as a Food Server in a restaurant or similar setting is preferred but not required.
  • Excellent customer service and interpersonal skills.
  • Strong communication and active listening abilities.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Positive attitude and a desire to exceed guest expectations.
  • Knowledge of food and beverage menu items.
  • Availability to work evenings, weekends, and holidays as needed.

Physical qualifications:

· Ability to move throughout the dining room effectively.

· Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs.

· Ability to perform reaching and stooping motions.

Benefits:

  • Competitive hourly wage plus tips.
  • Opportunities for career advancement within Havana 1957 Flamingo.
  • Employee discounts on food and beverages.
  • A positive and dynamic work environment.
  • Training and development opportunities.
  • Health, vision, and dental benefits.

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