Food Server Position
6 hours ago
Job Title: Food Server
Job Type: Full-Time/Part-Time
About Havana 1957 Flamingo:
Havana 1957 Flamingo is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service.
Position Overview:
Havana 1957 Flamingo is seeking enthusiastic and customer-focused individuals to join our team as Food Servers. The Food Server is a pivotal role responsible for ensuring a positive dining experience for our guests by providing exceptional service, taking orders, and delivering food in a timely and efficient manner. If you have a passion for hospitality and a desire to exceed customer expectations, we encourage you to apply.
Key Responsibilities:
- Guest Interaction: Greet guests warmly, provide menus, and assist in answering questions about the menu and specials. Offer recommendations and take accurate food and beverage orders.
- Order Accuracy: Input food and drink orders into the POS system with precision, ensuring modifications and dietary requests are accurately communicated to the kitchen staff.
- Service Excellence: Serve food and beverages promptly, checking for order accuracy before delivering to guests. Anticipate and fulfill guest needs throughout their dining experience.
- Table Maintenance: Clear tables efficiently, removing used dishes, glassware, and utensils. Reset tables promptly to provide a clean and welcoming atmosphere for the next guests.
- Up-Selling: Encourage guests to explore menu options, including appetizers, desserts, and specialty drinks, to enhance their dining experience and increase revenue.
- Payment Processing: Present bills to guests, process payments accurately, and provide change or receipts as needed. Thank guests for their patronage and invite them to return.
- Cleanliness: Maintain a clean and organized workstation, including side stations and service areas. Assist in maintaining overall restaurant cleanliness.
- Teamwork: Collaborate with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive dining experience. Assist colleagues during peak times as necessary.
Qualifications:
- Previous experience as a Food Server in a restaurant or similar setting is preferred but not required.
- Excellent customer service and interpersonal skills.
- Strong communication and active listening abilities.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Positive attitude and a desire to exceed guest expectations.
- Knowledge of food and beverage menu items.
- Availability to work evenings, weekends, and holidays as needed.
Physical qualifications:
· Ability to move throughout the dining room effectively.
· Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs.
· Ability to perform reaching and stooping motions.
Benefits:
- Competitive hourly wage plus tips.
- Opportunities for career advancement within Havana 1957 Flamingo.
- Employee discounts on food and beverages.
- A positive and dynamic work environment.
- Training and development opportunities.
- Health, vision, and dental benefits.
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