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Service Assistant

1 month ago

Santa Clara, California, United States Neiman Marcus Full time
Job Summary

We are seeking a highly skilled Service Assistant to join our team at Neiman Marcus. As a Service Assistant, you will be responsible for maintaining the highest level of service standards in the dining room, ensuring that guests have a exceptional experience.

Key Responsibilities
  • Maintain the dining room by restocking glasses, flatware, and linens
  • Execute pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
  • Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
  • Maintains the highest level of hygiene standards
  • Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties
Requirements
  • Experienced in serving food and beverage and following proper table service guidelines
  • Knowledge of proper placement of china, glass, and flatware for table settings
  • Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
  • Knowledge of food, including preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
Benefits
  • Medical, Dental, Vision Benefits
  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%