Network Systems Technician
3 days ago
Job Summary:
AT&T is seeking a skilled Tier II Technician to support the installation and maintenance of computer data communications systems. The successful candidate will design specifications, test, and inspect computer networks, plan and implement upgrades, and analyze and organize corresponding hardware and software solutions through network modeling.
Key Responsibilities:
- Support the installation and maintenance of client LAN/WAN devices.
- Respond to and resolve incidents, demonstrating troubleshooting skills and communicating with the team.
- Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects.
- Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
- Coordinate network operations, maintenance, repairs, or upgrades.
Requirements:
- Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
- Available to travel up to 20% of the time.
- Available to work flexible hours, including weekend support.
- Ability to work independently and in a collaborative environment.
- Valid driver's license and acceptable driving record.
Benefits:
- Medical/Dental/Vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid Time Off and Holidays.
- Paid Parental Leave.
- Paid Caregiver Leave.
- Additional sick leave beyond what state and local law require.
- Adoption Reimbursement.
- Disability Benefits.
- Life and Accidental Death Insurance.
- Supplemental benefit programs.
- Employee Assistance Programs.
- Extensive employee wellness programs.
- Employee discounts on eligible AT&T mobility plans and accessories.
Location: Cocoa, Florida
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