Quality Assurance Specialist

3 weeks ago


Latonia Lakes, Kentucky, United States Jabil Full time
About the Role

We are seeking a highly skilled Quality Engineer III to join our team at Jabil. This individual will be responsible for improving systems and training indirect employees within the Quality and Engineering functions.

The successful candidate will work to prevent and mitigate potential risks, lead corrective and preventive actions, and administer the JIRA system between Jabil and customers.

This role requires a strong understanding of quality tools and processes, as well as excellent communication and leadership skills.

Key Responsibilities:

  • Improve systems and train indirect employees within the Quality and Engineering functions
  • Prevent and mitigate potential risks
  • Lead corrective and preventive actions
  • Administer the JIRA system between Jabil and customers
  • Train all new Quality Engineers and Supplier Quality Engineers on Jabil systems and processes
  • Create LPA level 2 and 3 schedules and report to management on the health of the system
  • Oversee and report on the effectiveness of production QRQC process
  • Review and assess CRR reports and damage reports from customers
  • Lead root cause, corrective actions, and preventive actions for large systemic internal or customer-related issues
  • Conduct yearly Quality Baseline assessment and lead efforts to improve scores to management-defined targets
  • Capture and communicate best practices and lessons learned within CVG facilities and overall within Jabil
  • Ensure metrics for CAPA's and Jira's for timeliness are met
  • Review current Quality systems and work with local IT or global quality team to improve
  • Develop plans to automate or remove manual inspection without negatively impacting quality performance
  • Interface and provide technical support on quality issues with customers
  • Support weekly customer quality meeting
  • Assist in developing Monthly Operations Review and Quality Business Review presentations
  • Adhere to all safety, health, and security policies and procedures
  • Conduct continuous improvement projects using lean and Six Sigma methodologies


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