Customer Service Team Lead
2 weeks ago
Job Title: Customer Service Team Lead
About the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Food Lion. As a key member of our retail operations, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service possible.
Key Responsibilities- Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.
- Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Maximize sales through excellent customer service.
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
Estimated Salary: $40,000 - $60,000 per year.
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