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Diagnostic Imaging Support Specialist

2 months ago

Portland, Oregon, United States providence-sanpedro Full time
Job Summary

We are seeking a skilled Diagnostic Imaging Support Specialist to join our team at Providence St. Vincent Medical Center in Portland, OR. As a Diagnostic Imaging Support Specialist, you will play a critical role in assisting and directing patients while retrieving, organizing, and inputting digital images and/or exam information into our Electronic Medical Records System (EMS).

Key Responsibilities
  • Understand and utilize all aspects of our Electronic Medical Record System, DI Tracker, and the scheduling system.
  • Verify patient's full legal name, spelling, and date of birth and accurately input all required information into the Electronic Medical Records System.
  • Obtain needed information from numerous sources, including medical floors, referring physician offices, EMS, scheduling systems, and PACS.
  • Answer phones, take messages, and route calls appropriately.
  • Courteously and professionally respond to multiple phone calls and requests that often occur simultaneously.
  • Collect accurate information regarding imaging procedure scheduled, physician or patient special requirements, and patient demographics to avoid duplicate errors and/or refer calls to the appropriate person/department.
  • Communicate changes in imaging schedules to appropriate departments, such as SSU or other enterprise scheduling departments, CVL, Surgery, Lab, and Pathology.
  • Able to work through problematic situations and personal conflicts that may arise during the workday in a positive and productive manner.
Requirements
  • Associate's Degree in the medical field or one (1) year medical and/or clerical experience or successful completion of a Providence Internship.
  • Basic medical terminology course or completed within six (6) months of hire.
  • Current American Heart Association Healthcare Provider (AHA-BLS) certification and other competencies or completed within one (1) month of hire.
  • Proficiency in the use of computers and other office equipment, such as fax and copy machines.
  • Proficiency in data processing and Microsoft Office software.
About Providence

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities. Our mission is to provide the best care and service to every person, every time.

We are committed to creating a welcoming and inclusive environment for our patients, families, and caregivers. If you are passionate about delivering exceptional patient care and are committed to our mission, we encourage you to apply for this exciting opportunity.