Crisis Intervention Leadership Role
2 weeks ago
We are seeking a skilled Crisis Shift Supervisor to join our team at CONCERN, a non-profit organization dedicated to providing child welfare, juvenile justice, and behavioral health services. The ideal candidate will possess excellent leadership skills, a strong understanding of crisis intervention principles, and the ability to work effectively in a dynamic environment.
Job Summary
The Crisis Shift Supervisor will provide supervision and guidance to a team of Crisis Intervention Specialists during assigned shifts, ensuring high-quality service delivery and adhering to agency policies and regulatory requirements. This role requires a professional with a strong background in mental health, experience in supervisory roles, and excellent communication skills.
Responsibilities:
- Provide shift supervision and crisis intervention counseling on the agency's crisis lines, under the direction of the Crisis Clinical Supervisor.
- Oversight of Crisis Intervention Specialists, offering guidance, support, and feedback to ensure excellent service delivery.
- Maintain accurate and timely documentation of all crisis calls and interventions, ensuring compliance with agency policies and regulatory requirements.
- Prepare shift reports summarizing key activities, staffing concerns, and notable incidents for review by the Crisis Clinical Supervisor.
- Participate in shift debriefings to address challenges, review critical incidents, and share best practices.
- Assist with onboarding and training of new staff, ensuring they understand program policies, crisis intervention techniques, and ethical guidelines.
- Foster a collaborative and supportive team environment, mentoring and supporting the professional development of Crisis Intervention Specialists.
Requirements:
- Bachelor's degree in sociology, social work, psychology, criminal justice, theology, counseling, education, or a related field.
- OR PA Registered Nurse
- 5 Years of mental health direct care experience, 2 of which shall include supervisory experience
Compensation and Benefits:
- $41,400-$50,600 per annum.
- Medical (3 plans to choose from)
- Dental
- Vision (Agency Paid)
- Flexible Spending Account
- Generous PTO (Increases with Service Milestones)
- 401k w/ Agency match
- Tuition Reimbursement
- Mileage Reimbursement
- 11 Paid Holidays (Including your Birthday)
- Employee Assistance Program (Resources for you and your family)
- Short-Term Disability (Agency Paid)
- Long-Term Disability (Agency Paid)
- Life & AD&D Insurance (Agency Paid)
About CONCERN:
CONCERN is a non-profit human services organization committed to providing quality services to children and their families. Our mission is to bring hope, offer opportunity, and inspire change in the communities we serve.
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