Automotive Parts Specialist
1 day ago
Carl Hogan GM is seeking a skilled Automotive Parts Associate to provide exceptional customer service and support in our parts department. This is a full-time, hourly position located in Columbus, Mississippi.
Key Responsibilities:
- Assist customers with locating and purchasing parts in person, over the phone, or online
- Use electronic cataloging systems to identify and order parts for customers
- Advise customers on alternate products or options if needed
- Check availability and pricing of parts from various suppliers
- Track inventory and complete orders accurately and in a timely manner
- Handle customer returns and exchanges
- Maintain a clean and organized work area
- Assist in receiving and stocking of new parts inventory
- Ensure all customers receive exceptional service and resolve any customer complaints or concerns
- Collaborate with other team members to ensure efficient and effective workflow
Requirements:
- Two or more years experience in a dealership or other retail parts department
- High school diploma or GED equivalent
- Strong communication and interpersonal skills
- Knowledge of automotive parts and systems is preferred
- Proficient in using electronic cataloging systems
- Basic math skills and ability to handle transactions accurately
- Ability to lift up to 50 pounds and stand for long periods
- Willingness to work flexible hours, including weekends and holidays as needed
- Valid driver's license
Benefits:
- Competitive hourly pay ($17-$20)
- Health insurance
- Dental and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee discounts on vehicle purchases and service
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