Customer Service Representative

1 day ago


Spirit Lake, Iowa, United States Okoboji Motor Company Full time

**Mission-Driven Opportunity**

We are seeking a highly motivated Customer Service Representative to join our team at Okoboji Motor Company. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and contributing to our mission of making every customer a customer for life.

About Us:

Okoboji Motor Company is a market-leading dealership in the lakes area, known for its award-winning service and value. We prioritize happy employees, who in turn deliver happy customers. Our strategy is centered around employee satisfaction, which drives customer loyalty.

Job Summary:

This role involves interacting with customers, resolving issues, and ensuring their complete satisfaction. You will work closely with our sales and service teams to provide an exceptional experience. Your goal is to understand customer needs, address concerns, and find solutions that meet their expectations.

Key Responsibilities:

  • Deliver outstanding customer service through proactive communication and problem-solving
  • Collaborate with sales and service teams to ensure seamless customer interactions
  • Analyze customer feedback to identify areas for improvement
  • Develop and maintain strong relationships with customers to drive repeat business

Requirements:

  • High school diploma or equivalent required; degree in business or related field preferred
  • 2+ years of customer-facing experience in a retail or service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary: $45,000 - $60,000 per year
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance

Why Join Us?

At Okoboji Motor Company, we value our employees' contributions and strive to create a positive work-life balance. If you're passionate about delivering exceptional customer experiences and joining a like-minded team, we encourage you to apply. Estimated salary: $51,500 based on industry standards and location considerations.



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