Senior Service Architect Position
2 days ago
As a Senior ServiceNow Architect at Tech Tammina, your primary responsibilities will include:
- Designing and implementing incident, problem, and change management modules in ServiceNow.
- Configuring and customizing the ServiceNow platform, including tables, fields, forms, and workflows.
- Managing user accounts, roles, and groups, enforcing access controls and permissions.
- Developing and maintaining the Service Catalog.
Requirements
To be successful in this role, you will need to have:
- A minimum of five years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications at an expert level.
- A minimum of five years of proven experience as a ServiceNow architect, administrator, or similar role.
- A strong understanding of IT Service Management (ITSM) processes and implementing a Configuration Management Database (CMDB).
Preferred Skills
We are looking for someone with advanced skills in the following areas:
- ServiceNow development, including creating custom applications and modules.
- Performance tuning and optimizing the ServiceNow platform for scalability and responsiveness.
- Planning and executing ServiceNow platform upgrades and migrations.
- Proficiency in advanced scripting languages within the ServiceNow platform, such as GlideScript (JavaScript) or AngularJS.
- ServiceNow Certified Implementation Specialist certifications in specific modules, such as IT Service Management (ITSM), Service Catalog, or other relevant areas.
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