Customer Service Advisor
2 weeks ago
Performance Foodservice is a leading distributor in the foodservice industry, catering to a diverse range of customers including independent restaurants, hotels, healthcare facilities, schools, and quick-service eateries. Our team of experts builds close relationships with customers, providing advice on improving operations, menu development, product selection, and operational strategies.
Job DescriptionWe deliver competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. You will perform essential work to support America's food distribution system, working in a safe and inclusive environment with a culture of rewards, recognition, and respect.
ResponsibilitiesAs a Customer Service Representative, your primary responsibilities include:
- Assisting all customers with order entries and inquiries regarding the company
- Keeping all customers satisfied and happy with the company as their distributor
- Solving customer problems and dealing with a variety of concrete variables in situations where standardization exists
- Communicating and interacting with customers, vendors, and co-workers professionally
High School Diploma/GED or Equivalent is required. Additionally, you should have 6-12 months of customer service, call center, and/or related experience. Preferred qualifications include High School Diploma/GED or Equivalent Experience and 1-2 years of customer service, call center, and/or related experience within the foodservice industry.
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