Customer Service Representative Financial Position
3 days ago
We are seeking a talented Customer Service Representative to join our team in Tulsa, OK. As a representative, you will work onsite in our offices and provide exceptional customer support by phone, email, or instant message. Your primary responsibility will be to serve as the primary contact for inbound customer issues, escalating more technical product-related issues to the proper support department.
Key Responsibilities:
- Provide customer support via phone, email, or instant message
- Serve as primary contact for inbound customer issues
- Escalate technical issues to the appropriate support department
- Troubleshoot customer issues and resolve them in a timely manner
What We Offer:
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus generous benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off. You will also have opportunities for career advancement and professional growth within our dynamic company.
Requirements:
To be successful in this role, you should have at least one year of call center experience and excellent customer service skills. You must also be proficient in computer navigation and operation, with excellent verbal and written communication skills.
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