Merchandise Associate
4 days ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational standards.
Key Responsibilities- Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
- Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
- Promote credit and loyalty programs to customers and provide information on store promotions and events.
- Support the sales floor by processing and preparing merchandise for display, maintaining inventory levels, and participating in visual merchandising activities.
- Participate in safety awareness and maintain a safe environment by reporting any hazards or incidents to management.
- Excellent customer service skills and ability to work in a fast-paced environment.
- Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail experience preferred, but not required.
Marshalls offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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