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Guest Services Department Lead

2 months ago


New London, Wisconsin, United States Festival Foods Grocery Store Full time

Job Summary:

Festival Foods Grocery Store is seeking a highly skilled and experienced Guest Services Department Lead to join our team. As a key member of our leadership team, you will be responsible for leading the Guest Services team in the absence of the Guest Services Manager and assisting with important tasks.

Key Responsibilities:

  • Assist the Guest Services Manager with tasks and projects
  • Lead the Guest Services team in the absence of the Guest Services Manager
  • Provide exceptional customer service and ensure a positive shopping experience for our guests
  • Assist with check-ins and training of new team members
  • Collaborate with other departments to ensure seamless operations

Requirements:

  • High school diploma or equivalent required
  • 2+ years of experience in a customer-facing role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment