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Caregiver Support Specialist

1 week ago

New Kensington, Pennsylvania, United States Graham Healthcare Group Full time

About the Role

Graham Healthcare Group is seeking a skilled Caregiver Support Specialist to join our team. As a Journey Counselor, you will provide essential information, education, and support to patients, families, and caregivers regarding end-of-life planning and care.

Your Key Responsibilities

  • Manage patient census and referrals for assigned areas, ensuring timely transitions to Hospice care.
  • Review patient charts to determine eligibility and appropriateness for Hospice services, preparing for conversations with patients, families, and caregivers.
  • Conduct initial phone calls to new referrals, scheduling home visits and maintaining contact with patients to assess their needs.
  • Build relationships with patients and their families, providing in-depth discussions about the Hospice benefit when appropriate.
  • Maintain accurate records of patient interactions, documenting all visits and contacts in patient charts.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Prior experience in home healthcare or a related field is beneficial.
  • A strong understanding of the hospice philosophy is advantageous.

About Graham Healthcare Group

We are an accredited leader in hospice care, recognized for our commitment to quality service. Our partnership with Allegheny Health Network enables us to provide exceptional care to our patients.

Your Benefits

  • Competitive compensation package.
  • Comprehensive health and welfare benefits for you and your family.
  • Supplemental benefits, including company-paid life insurance and disability coverage.
  • Generous PTO packages and retirement plan with matching contributions.
  • Opportunities for career growth through our company-sponsored education programs.