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Marketing Ambassador

2 months ago

Hinckley, Minnesota, United States MLCV Full time
About the Role

We are seeking a highly motivated and charismatic Marketing Ambassador to join our team at MLCV. As a key member of our marketing team, you will be responsible for promoting our brand and creating memorable experiences for our valued customers.

Key Responsibilities:
  • Maintain knowledge of current casino amenities, promotions, events, and entertainment happenings.
  • Assist in the execution of casino promotions, events, drawings, and entertainment from setup to teardown.
  • Promote player's club loyalty by maintaining a strong working knowledge of club benefits and educating guests about offerings.
  • Maintain a strong working knowledge of the current software functionality of the player's club system.
  • Emcee promotional events in a professional and respectful manner.
  • Maintain a high level of accuracy for coupon redemption.
  • Provide exceptional guest service to our high-end VIP guests.
  • Collaborate with the Executive Host team to ensure proper contacts are made with guests concerning future visits and reservations.
  • Track guest visits, arrange on-property accommodations, and provide complimentary services as needed.
About Us

MLCV is a leading entertainment destination in the region, offering a wide range of gaming options, dining experiences, and entertainment venues. We are committed to providing exceptional guest service and creating memorable experiences for our valued customers.

Requirements:
  • High school diploma or equivalent required.
  • One year of experience in marketing, sales, guest service, promotions, hospitality, or customer service industries preferred.
  • Basic computer skills, including proficiency in Microsoft Office Suite and familiarity with internet research and email communication.
  • Money-handling experience preferred.
Work Environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.