Customer Service Representative
1 week ago
At Wilkinson Companies, we are seeking a motivated and customer-focused individual to join our team as a Store Clerk. As a key member of our store staff, you will play a vital role in providing exceptional service to our guests.
About the Role:
This position is responsible for delivering outstanding customer experiences through friendly and efficient interactions. You will be expected to complete tasks delegated by management, maintain a clean and organized store environment, and promote a positive presence for our guests.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to guest inquiries and resolving issues in a professional manner.
- Complete daily tasks and assignments as directed by management, including cleaning and merchandising duties.
- Maintain a safe and secure environment for guests and team members, adhering to all security protocols and procedures.
- Foster positive relationships with colleagues, promoting a supportive and productive work environment.
- Communicate effectively with management and team members, sharing concerns and ideas to improve store operations.
Requirements:
To be successful in this role, you must be willing to undergo training and certification programs, including Class C UST fuel certification and RBST training for tobacco and alcohol sales. Additionally, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment.
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