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Sales Associate
1 month ago
Carters/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands. We are a leader in the industry, providing quality products and a welcoming environment for our customers.
Job SummaryWe are seeking a Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first face of the brand for growing families, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for welcoming customers, assisting with product styles and features, and resolving issues in a busy retail environment.
Key Responsibilities- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Schedules that fit your life, with hours of operation that allow you to balance work and personal activities
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
- The opportunity to learn and build skills and grow as an individual, with professional and personal development programs to help shape your career
- Development programs to help you grow in your current role and beyond, whether you're looking to join us for a season or a long-term career
Carters/OshKosh is a company that values and optimizes skills and talents, providing a welcoming and inclusive environment for our employees. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.