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Retail Operations Supervisor

2 months ago


Suffolk, Virginia, United States Dulux Decorator Centre Full time

Salary:
£27,000 per annum, plus quarterly bonus

Location:
Bury St Edmunds

Contract Details:
Permanent


This is a Full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri.

You will also work some Saturday shifts (8am to noon) on a rotational basis, to which you will have time off in lieu.

A driving licence will be required for this role.

If you're ready to elevate your career with a wealth of retail experience and a passion for driving sales, our Retail Operations Supervisor role awaits you at Dulux Decorating Centres.

This position is all about partnering with the Store Manager to oversee day-to-day operations, foster the growth of our exceptional store team, and ignite a culture of first-class customer service—all while benefiting from our recent salary increase.

Join us and take advantage of a new competitive compensation package that reflects your commitment and achievements.

Key Responsibilities:
Collaborate with the Store Manager for seamless store operations
Foster the growth and development of store colleagues
Efficiently manage stock and customer accounts
Work with colleagues to meet and exceed sales targets
Inspire and deliver first-class customer service
Cultivate and maintain strong customer relationships

About You:
Proven experience in supervising a store and reviewing performance
Understanding the importance of nurturing and developing a high-performing team
Ability to motivate and inspire colleagues
Proficient computer skills and numerical acumen
Excellent communication and interpersonal skills
Ability to remain calm under pressure
Thrives in a collaborative working environment where supporting colleagues is paramount

Our Offer:
Lucrative sales-based bonus

No evening or Sunday shifts
25 days of holiday
Pension Scheme with a generous contribution match
Up to 50% store discount (extended to family and friends)
Comprehensive training and continuous career development
A fantastic flexible benefits scheme, including cycle to work and discounted gym membership

About Dulux Decorating Centres:

As the UK's largest paint and decorating merchant, Dulux Decorating Centres has over 230 nationwide stores, forming part of the AkzoNobel group—a world expert in coatings and home to some of the UK's favourite brands.

At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.

Recognized as a Top 100 Employer with 'Investors in People-Gold' accreditation, we prioritize a healthy work-life balance and mental well-being, offering flexible working options for all roles.

Join us in redefining success
For more information and to apply, please click on the apply button.

Job Information Job Reference:
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